Contact Richman Casino
If you need help with Richman Casino, contact our support team at support@richman-casinos.com. We aim to make it straightforward to ask questions, report a problem or request assistance with your account and casino services.
Richman Casino operates under a licence issued by the Curaçao Gaming Control Board, reference number 8048/JAZ, and employs 128-bit SSL encryption across all data transfers with firewalled server infrastructure.
How to get in touch
For assistance, send an email to support@richman-casinos.com. Including the right information in your first message can help the support team understand your request and respond more efficiently. Please do not include your password or other unnecessary sensitive information.
What to include in your message
- The email address registered to your account or your username
- A short description of the issue or question
- Relevant dates, transaction details or error messages, where appropriate
- Screenshots if they help show the problem
Common reasons to contact support
- Account access, profile or verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and conditions
- Technical problems with the website or account
- Requests relating to responsible gambling or account controls
Support will review your message and usually reply within 24 hours, although response times can vary depending on the nature and complexity of your request. If you are contacting us about an urgent responsible gambling concern, clearly state this in your message so it can be identified promptly.